CVE Catalog

CVE-2026-20314

MediumCVSS 5.0
Published: Updated: Translated: NVD NIST

Exploitation Probability (EPSS)

Low risk
0.44%

38th percentile - higher than 38% of all known CVEs

Summary

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device.

Risk Assessment

An attacker could use the device to launch attacks against other systems in the internal network, potentially leading to privilege escalation or system integrity compromise.

Recommendation

Apply updates provided by Cisco for Packaged CCE and Unified CCE to remediate the vulnerability.

Related vulnerabilities

Original NVD description (English source)

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

Vulnerability data from NVD (NIST) · CISA KEV · EPSS