CVE-2026-115972
MediumCVSS 5.3Exploitation Probability (EPSS)
Low risk20th percentile - higher than 20% of all known CVEs
Summary
A vulnerability was determined in FaveoSuite Faveo Helpdesk up to 2.0.3 affecting the UnAuthController.changeStatus/close/open/resolve functions in app/Http/Controllers/Client/helpdesk/UnAuthController.php. Manipulating the id/status arguments leads to missing authorization, and the attack can be launched remotely.
Risk Assessment
An attacker could remotely change ticket statuses without proper authorization, disrupting helpdesk operations and compromising data integrity. The vendor was contacted early about the disclosure.
Recommendation
Update Faveo Helpdesk to a version containing the fix or enforce authorization checks on the UnAuthController endpoints. Until patched, restrict access to these functions.
Other vulnerabilities in Faveo Helpdesk
See all- CVE-2026-111676Medium
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
- CVE-2026-115973High
In FaveoSuite Faveo Helpdesk 2.0.3, the ForgotPasswordController::sendResetLinkEmail/PasswordController::reset function in app/Http/Controllers/Auth/ForgotPasswordController.php leads to weak password recovery. The attack may be initiated remotely.
- CVE-2026-78435Low
Faveo Helpdesk up to version 2.0.3 contains a path traversal vulnerability in the unlink function of SettingsController.php (Logo Handler component). Manipulation of the data1 argument allows remote file deletion. The exploit has been publicly disclosed and may be used.
- CVE-2026-78434Medium
Faveo Helpdesk up to 2.0.3 has a missing authentication flaw in the post-ticket-reply endpoint (FormController::post_ticket_reply). The attack can be initiated remotely, and the exploit has been published. The project was informed but has not responded.
- CVE-2026-72554Medium
A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling access to arbitrary ticket threads including internal agent notes.
Original NVD description (English source)
A vulnerability was determined in FaveoSuite Faveo Helpdesk up to 2.0.3. Affected by this vulnerability is the function UnAuthController.changeStatus/UnAuthController.close/UnAuthController.open/UnAuthController.resolve of the file app/Http/Controllers/Client/helpdesk/UnAuthController.php. Executing a manipulation of the argument id/status can lead to missing authorization. The attack can be launched remotely. The vendor was contacted early about this disclosure.
Vulnerability data from NVD (NIST) · CISA KEV · EPSS