CVE-2023-38060
MediumCVSS 6.3Exploitation Probability (EPSS)
Low risk43th percentile - higher than 43% of all known CVEs
Summary
The vulnerability related to improper input validation in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations in OTRS Generic Interface modules allows any authenticated attacker to perform a host header injection for the ContentType header of the attachment.
Risk Assessment
An attacker could exploit this vulnerability to manipulate headers, potentially leading to further attacks on the system or data exposure. Organizations should be aware of the risks associated with improper data validation.
Recommendation
It is recommended to update OTRS to version 7.0.45 or 8.0.35 and for ((OTRS)) Community Edition to version 6.0.34 to mitigate this vulnerability.
Original NVD description (English source)
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment. This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

